Terms and Conditions

Terms and Conditions

Last updated 28-5-2024


By accessing the site you agree to be bound by these terms and conditions, and by all applicable laws and regulations, and you further acknowledge that you are responsible for compliance with any applicable local laws.

If you do not agree to any of these terms, you are not permitted to use or access this website. All materials on this website are protected by applicable copyright, trademark, and intellectual property laws.


The buying, selling, and use of products available on this site are subject to the terms and conditions of use and service.

You are provided with the content and services available on the website in accordance with the terms and conditions, privacy policy, and other terms and policies that you find through our website regarding functions, features, offers, or customer services, all of which are part of the terms and conditions.



intellectual property:

We grant you a personal, non-transferable, non-assignable, and revocable license to use the software we provide to you as part of the website, for the sole purpose of enabling you to use and enjoy our services, as determined by Bab Sharqi and in accordance with the terms and conditions.

Commercial use or use on behalf of any third party is prohibited unless expressly permitted in writing in advance. Any breach of these terms and conditions will result in the immediate revocation of the license granted under this paragraph without prior notice to you, and without prejudice to any other rights.

All copyrights, trademarks, trade names, trade looks, designs, website "attributes" and any other form of intellectual property, materials and other rights associated with the website, including software, HTML and other codes used on the website, page titles, images, text, illustrations, formats, logos, designs, icons, pictures, software, music clips, downloads or videos (collectively, "Intellectual Property"), remain at all times the exclusive property and right of Bab Sharqi and/or its owners, and are protected by the Kingdom of Saudi Arabia and international trademark and copyright laws.

The intellectual property and all other materials displayed on our website may be accessed, viewed, downloaded and printed only for personal, non-commercial use, as expressly authorized by Bab Sharqi and/or its third-party licensees.

But on one condition:

(1) Do not make any modification or change to the intellectual property in any way.

(2) You shall not offer or make available the intellectual property to any third party as a form of trade, and you shall not acquire any copyright, trademark or other proprietary rights whatsoever in connection with the intellectual property, nor shall you acquire any license, right or interest in any materials or software as a consequence of your use of this website or your access to, viewing, downloading or printing of the intellectual property.

You may not copy (except as indicated above), publish, broadcast, distribute, display, modify, create derivative works from, sell, participate in any sale of, or otherwise exploit any of the intellectual property materials or from our website, in whole or in part.

Intellectual property may only be used as a shopping resource, and any other use of intellectual property, including copying, modifying, distributing, broadcasting, republishing, displaying, or performing it, is strictly prohibited.

Bab Sharqi does not warrant or endorse the accuracy or completeness of any third-party content or third-party websites, nor does it certify their accuracy or completeness.

Bab Sharqi is not responsible for updating or reviewing third-party content or third-party websites. Your use of third-party content and third-party websites is at your own risk, and third-party content, including comments from users of third-party content received by Bab Sharqi, does not necessarily reflect Bab Sharqi's own views.

In light of the above, Bab Sharqi will not be held responsible for any reason whatsoever for the content of third parties and/or third-party websites, including but not limited to external sources, content, advertisements, products, services, or any other information or data available on the website or from external sources.



Privacy:

Please review our privacy policy for details about our practices regarding personal information.


Terms of sale:


1. Eligibility

Purchasing products through the website is restricted exclusively to parties who are legally authorized to enter into contracts online in accordance with the laws of the Kingdom of Saudi Arabia.

To make purchases on the website, you must provide your personal details, including your full name, correct mobile phone number, valid email address, payment details, and a correct billing address, as well as any other required information. You also acknowledge and warrant that the payment details you provide are valid, complete, and correct, and confirm that you are the person named on the billing information provided.

The website is only available to people who meet Bab Sharqi’s eligibility and electronic payment requirements, namely those who hold a valid credit card issued by a bank acceptable to Bab Sharqi, and those who have authorized us to debit their credit cards for the total price of the products purchased, including any taxes or delivery fees, if applicable.

When you order a product(s), you expressly authorize Bab Sharqi to verify your credit card and to transfer, transmit, or obtain your credit card information or credit report information, including any updated information, to or from third parties to authenticate your identity, validate your credit card, obtain initial authorization for card use, and/or authorize individual purchases, as we deem necessary. You agree that we may use the personal information you provide for the purpose of conducting necessary fraud prevention checks and that this personal information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy for information regarding how we use your data.


2. Ordering products:

There may be a slight difference in the design of the outer packaging (carton) of the product received by the customer and its display image on the Bab Sharqi website. This is due to the manufacturer issuing a newer design for the outer packaging or carton of the product. However, this does not mean a difference in the content of the product, and Bab Sharqi guarantees this and always strives to update and renew the product display images periodically.

The store may choose to accept, reject, or cancel your order in certain cases, including but not limited to, if the product you wish to purchase is unavailable, if the product was priced incorrectly, or if the order is found to be fraudulent. The website will refund any payments made for orders that are not accepted or are canceled.

All orders are subject to acceptance and we reserve the right to refuse or cancel an order for any reason, including inaccuracies or errors in the product or pricing information, our inability to obtain authorization to collect payment, delivery restrictions that apply to a particular item, the item requested not meeting our quality control standards and being withdrawn, you not meeting the eligibility criteria set out in the terms and conditions, or any other problem we discover.

Bab Sharqi keeps a record of your transactions for a reasonable period of no less than ten years.

After completing your order, you will receive a text message thanking you for shopping at Bab Sharqi, and you will receive an email with details of your order.

We may refuse to process a transaction for any reason and we may refuse to send to anyone at any time at our sole and absolute discretion. We shall not be liable to you or to any third party for our withdrawal of any product, including any samples or gifts with purchases from the website, whether or not that product has been sold. We shall also not be liable for our deletion, testing, auditing, or editing of any materials or content on the website, for our refusal to process a transaction, or for the cancellation or suspension of any transaction after processing has begun.


By confirming your purchase at the end of order processing, you agree to accept and pay the full amount due for the product(s) as described in your order, including any applicable delivery charges.


3. Prices and Payment Policy:

Payment methods are available at the bottom of the website.


Prices:

Prices include the VAT applied on the day of the order, and any change in the applicable VAT rate will be automatically reflected in the price of products offered for sale by Bab Sharqi on its website.


Value Added Tax (VAT):

Prices include the VAT applicable on the day of your order, and any change in the applicable VAT rate will be automatically reflected in the price of products sold by Bab Sharqi through its website.


All forms of payment by credit card are subject to data verification and authorization by the card issuer. If the credit card issuer refuses to authorize payment, we will not be liable for any delay or non-delivery, and we will cancel your order and may contact you to choose an alternative method of payment.

The details on the credit card used for payment must exactly match the cardholder information on file with the card issuer. Your payment will be approved and held pending upon submission of your order, and the amount will be debited from your account once Bab Sharqi has processed your order. You also confirm that the credit card used is yours or that you have been specifically authorized by the cardholder to use it.

No credit card data will be stored, sold, displayed, or rented to any third parties except as it relates to our online payment gateway provider.



4. Delivery:

Please see our delivery policy page . Click here.



5. Exchange and return policy:

Please see the policy page. Click here.


6. The Golden Guarantee:

Please see the policy page. Click here.

Miscellaneous rulings:

You acknowledge and agree that the form and nature of the services may change from time to time without prior notice to you, and Bab Sharqi may cease providing the services (or any features included therein) to you or the users.


You understand and acknowledge that Bab Sharqi grants public search engine operators permission to use the World Wide Web to copy material from the site for the sole purpose of creating publicly available search indexes that include the material, and Bab Sharqi reserves the right to revoke these exceptions, either generally or in specific cases.

You understand and acknowledge that you alone are responsible (and that Bab Sharqi is not liable to you or any third party) for any breach of your obligations under the Terms and Conditions and for the consequences (including any loss or damage that Bab Sharqi may incur) of any such breach.

The failure or delay by Bab Sharqi in exercising or enforcing, or in exercising or enforcing, any legal right or remedy shall not be construed as a formal waiver of Bab Sharqi's rights.

You and Bab Sharqi are independent contractors, and these terms and conditions, including but not limited to the submission, transmission, broadcasting, or distribution of your content, in whole or in part, do not constitute a partnership, joint venture, business, franchise, or agency relationship between you and Bab Sharqi. Neither party shall have the authority to bind the other party or impose obligations on it on its behalf without the prior written consent of the other party. Neither party is authorized to act as an agent or representative of the other party or on behalf of the other party in any capacity other than expressly provided in these terms and conditions. Neither party (or any of its agents) may represent the other party or be authorized to act as its representative or consider itself its representative. Neither party may impose any liability or obligation on the other party on its behalf or in its name, unless specifically provided in these terms and conditions.

If any provision of these Terms and Conditions is found to be illegal or unenforceable, the other Terms and Conditions shall not be affected and shall remain in full force and effect.


These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia, and all disputes arising out of the enforcement of these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia in the city of Riyadh.


Personal account details:

The customer has the right to delete or suspend their account at any time.

The customer can delete his account if there is no shared data such as previous orders, and if there is shared data the customer can deactivate his account.

This can be done by contacting us via email at [email protected]


Amendments:

The site reserves the right to make any modifications or changes to its website and to the policies and agreements associated with it, including the privacy policy, as well as the document for terms and conditions of service and exchange and return conditions at any time.

Any modifications to these Terms and Conditions will be effective immediately upon posting on our website. Your continued use of the website (or any of our other websites) after such a change constitutes your acceptance of the revised Terms and Conditions. Please read and review these Terms and Conditions regularly. If you do not agree to any changes to the Terms and Conditions, you must immediately cease using the website.

These terms and conditions constitute the entire legal agreement between you and Bab Sharqi, and govern and regulate your use of the website and all services and products available on it, and completely replace any prior agreements between you and Bab Sharqi regarding the same purpose.